30 Years of Experience • European Manufacturer • Certified Products • 10 Years Spare Parts Guarantee • Top Quality for Every Budget

Fast and secure Shipping

Free of charge in all EU countries!

maximum reliability

fast and reliable

Delivery in EU in 2-5 working days (8-10 working days in UK) from the shipment date. 

You will receive e-mail updates on the processing status of your order and will be notified immediately in rare cases of delay.
 
Your order will be delivered between 8 a.m and 7 p.m., without prior notification by phone. We therefore advise you to make sure that someone is at the given address to receive the goods.
Goods may be delivered on different days. We entrust parcels to a courier company, however, your order might be dispatched from different logistics centres on different days.
from Italy to all over the world

Shipping costs

EU countries: 100% free
UK: £150 (customs costs included)
Switzerland: 40 CHF for orders under 10 kg and 95 CHF for orders over 10 kg (customs costs included)

step-by-step tracking

Fast and dependable from start to finish

We use the best and most reliable couriers on the market to provide a fast and top-tier service worldwide. For maximum transparency, the estimated delivery time will always be communicated to you before you place an order. As soon as we dispatch your products, you will receive an email containing a parcel tracking number (if this service is provided by your courier).
 
In any case, we will promptly notify you of any delays due to force majeure.
We do our best to make you happy, but we are not responsible for delays or non-deliveries due to incomplete or inaccurate addresses provided by you, so be careful!
 
There’s one more thing you should do as soon as you receive your order: make sure that the delivered goods match your order and that the parcel is delivered in undamaged condition. If this is not the case, please take photographs in the courier’s presence. Otherwise we cannot do anything about it and warranties will be void. Once your goods have been delivered, you or the person designated by you will be responsible for them and any associated risks. Inspecting your goods on delivery costs nothing, but it could make your life a lot easier.
 
However, rest assured, unforeseen events do happen, but they are very rare.
Still not sure?

We are here for you!
If you have any questions or queries, don’t hesitate to contact us at shop@ecotent.ro or by phone on +40 743 144 239 .

 
 
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